Privacy Policy

Welcome to Star Enabler ("we", "our", or "us"), a leading e-commerce seller account management company based in Noida, Uttar Pradesh, India. We operate the website www.starenabler.com and provide services including seller account management, product listing, digital marketing, web development, and related e-commerce solutions.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

We collect the following types of information:

A. Personal Information (Provided by You)

• Full name and business name
• Email address and phone number
• Business address and GST/PAN details (if applicable)
• Marketplace credentials (Amazon, Flipkart, Meesho, etc.) shared for account management
• Payment and billing information
• Any information you submit via our contact forms, registration forms, or onboarding process

B. Automatically Collected Information

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns
• Referring URLs and search terms
• Cookies and similar tracking technologies

C. Third-Party Sources

We may receive information about you from third-party platforms (e.g., Amazon Seller Central, Flipkart Seller Hub) when you authorize us to manage your accounts, as well as from analytics tools and advertising partners.

We use the information we collect for the following purposes:

• To provide, operate, and improve our e-commerce account management and digital services
• To set up and manage your seller accounts on platforms like Amazon, Flipkart, Meesho, JioMart, Walmart, Ajio, Etsy, and eBay
• To communicate with you regarding your account, services, or support requests
• To send you service updates, newsletters, or promotional offers (you may opt out at any time)
• To process payments and maintain billing records
• To analyze website traffic and improve user experience
• To comply with legal obligations and resolve disputes
• To prevent fraud, abuse, or unauthorized access

We do not sell your personal information. We may share your data only in the following circumstances:

• With authorized team members and account managers who need access to deliver our services
• With third-party service providers (e.g., payment gateways, hosting providers, analytics tools) who are contractually bound to handle data securely
• With e-commerce marketplace platforms as required to manage your seller accounts
• With legal authorities when required by law, regulation, or court order
• In the event of a business merger, acquisition, or asset transfer, with prior notice to you

All third-party partners are required to comply with applicable data protection laws and are prohibited from using your information for any other purpose.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device.

Types of Cookies We Use

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:

• Account and service data: retained for the duration of our engagement and up to 3 years thereafter
• Billing and financial records: retained for 7 years as per Indian tax and accounting regulations
• Marketing data: retained until you unsubscribe or request deletion
• Website analytics data: retained for up to 2 years in anonymized form

Data Deletion: You may request deletion of your personal data by writing to us at info@starenabler.com. We will process your request within 30 days. Some data may be retained where legally required.

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data transmitted via our website
• Restricted access controls — only authorized personnel handle your data
• Regular security audits and vulnerability assessments
• Secure storage practices for sensitive account credentials

While we strive to protect your information, no method of internet transmission or electronic storage is 100% secure. We encourage you to safeguard your account credentials and notify us immediately of any suspected unauthorized access.

Our website may contain links to third-party websites, including e-commerce platforms such as Amazon, Flipkart, Meesho, and others. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will update the "Effective Date" at the top of this page and, where appropriate, notify you by email or a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal data, please reach out to us: